Refund Policy

Last updated: August 2026

Because our inventory consists of unique, one-of-a-kind consignment pieces, we have a limited return policy. Please read carefully before purchasing.

All Sales Are Final

All sales are final. We do not accept returns or exchanges on consignment items. We encourage you to review all photos, measurements, and condition notes carefully before purchasing.

Exceptions — Item Not As Described

If you receive an item that is significantly different from its listing description (wrong size, undisclosed damage, or authenticity concern), you must contact us within 3 days of delivery at contact@hilgerchronicles.com with photos. We will review each case individually.

Damaged in Shipping

If your item arrives damaged due to shipping, please photograph the packaging and item immediately and contact us within 48 hours. We will file a claim with the carrier and work to resolve the issue as quickly as possible.

Membership Subscriptions

Founding Member subscriptions may be cancelled at any time. No partial refunds are issued for unused portions of a billing period.

Contact Us

For any concerns regarding your order, reach us at contact@hilgerchronicles.com or through our Contact page.