Refund & Returns Policy
Last updated: July 2026
Because Hilger Chronicles sells consigned items — pre-loved fashion curated from individual sellers — all sales are considered final once shipped, with limited exceptions.
When We Accept Returns
We accept returns only if the item you received is significantly not as described (wrong item, major undisclosed damage). Requests must be made within 3 days of delivery with photos.
Membership Refunds
Membership subscriptions may be cancelled at any time. Refunds are not issued for the current billing period. Your access continues until the end of the period you paid for.
Contact
To start a return inquiry, email contact@hilgerchronicles.com within 3 days of receiving your order.
